At Global Spot, customer satisfaction is important to us. However, due to the nature of our electronic products and technical devices, we follow a strict no-return and no-refund policy. Please read the terms below carefully before making a purchase.
1. No Return Policy
- Products once sold cannot be returned under any circumstances.
- We recommend verifying product compatibility and specifications before placing an order.
- In case of any doubt, customers can contact our support team for guidance prior to purchase.
2. Replacement Policy
- We offer replacement only in cases of manufacturing defects or operational failures under normal usage conditions.
- Replacement is applicable within the warranty period as mentioned at the time of purchase.
- Physical damage, water damage, misuse, or unauthorized repair attempts void the warranty and replacement eligibility.
3. Replacement Procedure
To request a replacement:
- Contact our support team within the warranty period.
- Provide the product invoice, order details, and a clear description of the issue.
- Our technical team will verify the problem and confirm eligibility for replacement.
- If approved, you will be guided on how to return the defective product for inspection and replacement.
- Replacement product willbe delivered in 4-7 business days.
4. No Refund Policy
- Refunds are not applicable for any orders.
- Payments made for products are non-refundable.
5. Inspection and Approval
- All returned products for replacement are subject to inspection.
- Replacement will be issued only after confirmation of a manufacturing defect by our technical team.
6. Contact Information
For replacement requests or warranty support, please contact:
📞 +91 7217832261
📧 sales@globalspot.in
🌐 globalspot.in